FAQ

If you have any questions, feel free to contact us. We are happy to assist you!

Tuition

Tuition for infant and toddler care does not follow a single nationwide standard. Instead, it varies depending on several factors, including:
• the location of the center
• whether it is public, quasi-public, or private
• the type of care (full-day, half-day, extended care, or temporary care)
• whether meals, baby food, or insurance are included
• facilities and equipment
• the child’s age
• available government subsidies

For detailed information, please feel free to call us or leave your contact information. We’ll be happy to assist you.

Nutrition & Meals

Meals at our infant care center are designed according to each child’s age and developmental stage. Main dishes, side dishes, baby food, and snacks are planned and arranged appropriately for different age groups.

In accordance with the “Standards for Infant Care Center Establishment” and the “Infant and Toddler Dietary Guidelines” issued by the Ministry of Health and Welfare, we provide meals that are nutritious, well-balanced, hygienic, and safe. Food textures and meal types are adjusted to match each child’s developmental readiness.

If your child has specific needs, we are happy to make appropriate adjustments within our guidelines.

Yes. Our center is equipped with proper breast milk storage facilities and follows strict hygiene procedures. We can safely handle the breast milk provided by parents each day and assist with feeding.

General

Daytime care: Monday to Friday, 07:30–17:30 or 08:00–18:00
Extended care: Available until around 19:00, charged per 30 minutes or per hour
Temporary / weekend care: Available by reservation
Weekends & public holidays: Generally closed

In accordance with the “Standards for Infant Care Center Establishment,” our caregiver-to-child ratios fully meet government regulations to ensure that every baby receives adequate attention and high-quality care. Each class is staffed with one primary caregiver along with supporting staff, reflecting our strong commitment to safety, individualized attention, and overall care quality.

Yes. All of our childcare staff (also known as infant/toddler caregivers or nursery caregivers) hold government-approved qualifications and licenses, and they receive regular professional training.

According to the “Standards for Infant Care Center Establishment,” caregivers of children aged 0–2 must obtain a Certified Childcare Provider Training Certificate or be officially registered as a licensed babysitter.
Childcare teachers are required to graduate from an early childhood education or childcare–related college program, or complete more than 90 hours of professional training.

All staff members participate in ongoing in-service training, including CPR, first aid, and disease prevention courses, to ensure the highest standards of professional competency and safe, high-quality care for every child.

Care & Safety

Our center monitors each child’s health daily, including temperature checks and observation of symptoms. If a child shows signs of fever, vomiting, diarrhea, or other discomfort, parents will be notified immediately to pick up the child and seek medical attention.

Children with a fever or contagious illnesses—such as enterovirus, chickenpox, or influenza—may not attend the center. They may return only after being fever-free for at least 24 hours, showing no symptoms, and providing a doctor’s note confirming recovery.

To maintain a safe environment, we uphold strict hygiene practices, including daily disinfection, maintaining clean facilities, and providing an isolation and observation area when needed. Parents are required to cooperate with health checks, medication consent procedures, and illness reporting so we can work together to ensure every child’s safety and well-being.

Yes. Our center provides daily records of each baby’s routines and development. In accordance with the “Standards for Infant Care Center Establishment” and the “Infant Care Service Guidelines,” we are required to document infants’ daily care information, including health status, feeding, sleeping, diapering, activities, and any special events. These records are kept for at least one year for inspection by the authorities.